What people are saying

“Best Real Estate Agents in Brisbane. Sue and Alan from One Agency Metro West have been engaged and involved in the highest professional manner since day one. Sue knows the local market well. I had contacted her a year prior, to discuss timings and options around selling my house. She took the time and trouble to go through some options with me, leading me to time my sale at the right moment. She is honest and reliable, a true professional. These days, it is rare to get someone to go that extra mile. Being an interstate seller, I could not be on site to manage the sales preparation and open houses. I needn't have worried, Sue and Alan managed it all expertly coordinating the various services to get the house in top order for the sale. The result, an offer on the day of the first open house! They had priced the property right and handled the negotiations with the buyer astutely, concluding the process with an offer which exceeded my wildest expectations. The marketing strategy and planning suggested contributed significantly to this highly satisfactory result. I was very happy with Sue's professional manner and expertise. I could contact her when needed and she was very accessible during the whole process, evenings or weekends. I have recommended her to my own friends. Sue and Alan are top agents in my books and I have no hesitation recommending them to others looking to sell their property.”

Anita - Chapel Hill

“Professional, transparent and friendly. Alan & Sue from the get go were patient and supportive. Selling our house was an emotional journey of saying goodbye to our family home of over 20 years, and the support they provided could not be faulted. When it came to marketing our property Alan & Sue brought their experience and supported us through the journey. Alan became the backbone of our negotiations and helped us to reach our goal. We walked away extremely happy after the sale of our house, happy and proud that we went with Sue & Alan as our agents.”

Dan - Kelvin Grove

“A professional and caring agent. Sue provided relevant and transparent information about the property. She followed the sale call very closely and professionally. Her polite and caring communication manner helped me to make decision fast.”

Helen and Peter - Chapel Hill

“Alan has been extremely to determined and promised on going to do his best to find a good buyer and very impressed with his role such as always contact us daily and advised how many people look into our properties even meet us for a debriefing which we like this Agency very much appreciated along with their partner Susan too Would recommendation to use them in future.”

Wendy and Graham - Bardon

“Sue is the ultimate professional. This is my second experience with selling my property with Sue. Both times she has flawlessly managed the process from start to finish with stepping me through the stages with options, knowledge, ease and with great communication. Sue knows I am a very busy professional and worked in with my schedule and kept the process smooth and on time. On my first house, Sue had a contract in 7 days and my second house, she had multiple written offers and contract within 24 hours! I highly recommend Sue, in my opinion she is the ultimate professional and has a personable touch which makes me keeping back to her and telling all my friends.”

Laura - Indooroopilly

“Highly professional and extremely competent agents. For us selling our home was extremely difficult. We had ploughed a lot of our savings and ideas into adding to what was a long time family home. So when the time came to downsize, the choice of an agent who understood our emotional investment and hard work was utmost. We had a lot of preconceived ideas and a lifetime of memories to let go of. So I speak with sincerity when I sing Alan and Sue’s praises. From the start they listened and throughout the process Alan contacted me daily of any updates, suggestions, ideas that would help us. His sincerity was utmost but he was also very honest with us in relation to relevancy and potential. Both have a very keen eye for detail. We really trusted their approach and intent. Their presentation brochures and promotion were very professional and succinct. We highly recommend them.”

Di and Graham - Alderley

“Considering that we have never met, I very quickly realised your level of professionalism and honesty with me. As you are aware this has not really been an “average” sale and we have had to deal with several challenges along the way.

Throughout the whole sale process you have communicated in such a way that it has instilled confidence in me and alleviated a lot of pressure. Thank you for all of your advice it has been an absolute pleasure having you manage the sale of my property.”

Susan - Augustine Heights

“Rob and I happily engaged Sue Barnes for the sale of our home as we had purchased through her as the selling agent. She accommodated our needs and was extremely helpful as we were interstate while the house was on the market. She is completely professional and down to earth. She gave great insight into the layout and presentation of our house for sale, and we were happy with our selling price in this difficult market. The quality of our advertising, brochures and photography was second to none.

When our house went under contract and during the very busiest time of our lives, she worked tirelessly and with great enthusiasm. We would recommend Sue to anybody wishing to put their house on the market, or who wanted to know their options.”

Rob and Alana - Moggill

“SOLD IN 14 DAYS – A great result was achieved in a very short time frame thanks to the professionalism and dedication of our agent Sue Barnes. We were able to enjoy a stress free overseas holiday as planned knowing that the sale and negotiations were in very capable hands. Sue kept us in touch with regular SMS updates which was very reassuring and also went the extra mile to make sure all went smoothly for us. We really appreciated her attention to detail, honest opinions and advice in getting ready for the sale and were very impressed with both her marketing and negotiation skills.”

Bertus and Rosalyn - Chapel Hill

“SOLD IN 31 DAYS - 7 days after Auction Day. We were most impressed with Sue's diligence and attention to detail, excellent brochures and photographs. She achieved a sale in a difficult market and kept us well informed during the marketing period in a very friendly manner.”

John and Margaret - Indooroopilly

“Dear Sue, We are grateful for your assistance in the last month and would gladly recommend you to vendors and buyers alike. All the best.”

Jim and Betty - Kenmore

“We would like to sincerely thank Sue for her dedicated help and expertise in selling our family home. Sue is extremely professional and knowledgeable in the real estate industry going beyond just a real estate agent selling property. Sue kept us informed constantly of the progress of our sale. This communication was extremely valuable and reassuring. We found Sue to be very supportive in our decisions and Sue has extended her services and professional advice to us in our venture to find our next family home. Thank you sincerely.”

Rick and Jenny - Brookfield

“We first met Sue when we stepped into the house we were about to purchase. Sue impressed us with her professional manner. She managed to highlight all the positives of the house, without making us feel like we were being coerced into the sale. We were so impressed with her manner, that we gave her an exclusive agency on the house we needed to sell. This is where she really shone. She provided us a very accurate market price range, and then proceeded to provide ways that would help us sell the house toward the higher end of the range. She never lost her energy, and continued to have open houses, until we were absolutely sure that the contract on the table was secure. Sue made the very stressful process of buying and selling very manageable because she was part of it every step of the way. Thank you Sue.”

Justin and Mandy - Chapel Hill

“I found Sue to be an honest, realistic and knowledgeable real estate agent who strives to provide the best service possible and was always professional and prompt. She kept me informed of her progress and I felt I always knew what was going on. Its obvious Sue has in-depth knowledge of the Kenmore market and how best to highlight a property’s strengths. Sue listens. She invested the time in getting to know the house, know me and know the purchasers so that a mutually satisfactory contract was reached quickly. I would buy or sell with Sue again.”

Laura - Kenmore

“Our sale was quick and smooth. Everything was within expectations. When many homes in our area were struggling to sell, Sue had our sale sorted in weeks. I found Sue’s clear up front advice to be refreshing and spot on. There was no ongoing ‘changing of expectations’ that I have experienced with lesser agents.”

Michael - Brookfield

“Thank you Sue for the professional facilitation of the sale of our unit. We endeavored to sell within a short time frame, which was managed by Sue with hard work, sound advice, and a cheery smile, in this difficult market. Her dedication to the task at hand was exemplary, with continual feedback as to generated interest in the property, various strategies and fine tuning of these strategies to maximize meaningful advertising exposure. This equated to minimal advertising costs. We felt at all times Sue was extremely focused on the task at hand and the resultant sale proved as much.”

Meredith - Indooroopilly